Privacy Policy
Last Updated: October 15, 2025
Introduction
Welcome to AsanExpo. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our virtual event platform (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
By using our platform, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, title, and company name.
- Contact Data includes billing address, email address, and telephone numbers.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this platform.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data includes information about how you use our platform, products, and services, including which virtual booths you visit and sessions you attend.
How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new attendee, exhibitor, or sponsor.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To enable you to partake in networking, 1-on-1 meetings, and interactive sessions.
- To administer and protect our business and this platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To deliver relevant platform content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics to improve our platform, products/services, marketing, customer relationships, and experiences.
Data Sharing & Disclosure
We may share your personal data with the parties set out below for the purposes set out in this policy:
- Event Organizers and Exhibitors: When you register for a specific event, visit a virtual booth, or attend a sponsored session, your basic contact and profile data may be shared with the respective organizer, exhibitor, or sponsor to facilitate networking and follow-ups.
- Service Providers: Third-party vendors who provide IT and system administration services, video streaming infrastructure, payment processing, and customer support.
- Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Legal Authorities: When required by law, regulation, or legal process to disclose your information.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
International Transfers
We share your personal data within the AsanExpo Group and our trusted global partners. This may involve transferring your data outside the European Economic Area (EEA) or your country of residence.
Whenever we transfer your personal data, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented, such as standard contractual clauses approved by relevant regulatory authorities.
Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact our Data Privacy Manager in the following ways:
- Email address: privacy@asanexpo.com
- Postal address: AsanExpo Inc., 123 Innovation Drive, Tech District, 10001
You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.